For company or event logos, please provide vector, eps or pdf files. High resolution image or psd files are also acceptable but it needs to be 2000px or above.
Once we received your information, our graphic designer will send you a proof for your approval prior to your event.
FOR CUSTOM SIGNS
- We will send you the required information via email once we confirm your order.
- You must send the required information or files 15 business days before the event.
- The artwork proof must be approved 7 business days before the event. Otherwise, a 30% rush fee will be automatically applied.
- If the we don’t get at least 2-3 business days for printing, we have the right to cancel the order without any refunds.
- Artwork’s alignment & colour might differ a bit from the computer screen to actual printing.
- Up to two (2) artwork modifications are allowed until approval. Otherwise, extra $35 per additional edit will apply. No more modifications allowed once the proof is approved.
- All graphic or sign related queries must be sent to firstname.lastname@example.org to avoid issues.
Please note that these particular terms only applies to custom signs. We have separate terms for rental items.